Refund policy
At DAVI'S, we're committed to providing high-quality products that you can rely on. That's why we do not offer warranty on all of our products. Our warranty covers defects in materials and workmanship under normal use for a period of 5 days from the date of purchase. If you believe that your product is defective, please contact us within 5 days of your purchase date, and we'll be happy to assist you.
Please note that our warranty does not cover damage caused by misuse, abuse, or normal wear and tear. Additionally, our warranty is only valid for products purchased directly from Davi's Products or one of our authorized retailers. If you purchased your product from a third-party seller, please contact them for their warranty policy.
If your product is covered under our warranty, we'll either repair or replace it, depending on the nature of the defect. We reserve the right to determine whether a product is defective and to replace it with a similar product of equal or greater value.
We have a 5 day return policy, which means you have 30 days after receiving your item to request a return.
You can always contact us for any return question at contact@davisproducts.net
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@davisproducts.net
Please include your name, order number, and a description of the defect. We'll respond to your claim as soon as possible and work with you to resolve the issue.
Thank you for choosing Davi's Products!